SYMPTOMS
After you restart a computer running Windows and no one has logged on, you may be unable to log on
to the computer either locally or to the domain.
The following error message may be displayed at logon:
This computer is in use and has been locked.
Only or an administrator can unlock this computer.
Press Ctrl + Alt + Del to unlock this computer.
If you try to unlock the computer, the following error message may be displayed:
This computer is locked. Only or an administrator can unlock this computer.
If a user has logged on and logged off, you may be unable to log on to the computer (locally or to the
domain) and the following error message may be displayed:
This computer is in use and has been locked.
Only
Press Ctrl + Alt + Del to unlock this computer.
domain\username or an administrator can unlock this computer.If you try to unlock the computer, the following error message may be displayed:
This computer is locked. Only
computer.
NOTES
•
server and
CAUSE
This behavior can occur for either of the following reasons:
•
When the default screen saver is set to use a non-existent screen saver program.•
RESOLUTION
WARNING
you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that
result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this problem, use another screen saver program (such as Logon.scr) that is installed locally
on the system or that is not corrupted.
1. Start Registry Editor (Regedt32.exe).
: If you use Registry Editor incorrectly, you may cause serious problems that may requireAdministrator unable to unlock a "locked" computer http://support.microsoft.com/kb/242917
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2. Locate the Scrnsave.exe value under the following registry key:
HKEY_USERS\.Default\Control Panel\Desktop
3. On the
4. Locate the ScreenSaverIsSecure value.
5. On the
6. Quit Registry Editor.
WORKAROUND
To work around this problem, use the appropriate method.
Method 1: When the Error Message States the Computer Is Locked by
domain
\username1. Press CTRL+ALT+DELETE to unlock the computer.
2. Type the logon information for the last logged on user, and then click
3. When the
normally.
OK.Unlock Computer dialog box disappears, press CTRL+ALT+DELETE and log onMethod 2: When the Error Message Does Not State Who Locked the Computer
1. Use the Shutdown tool in the Microsoft Windows Resource Kit and attempt to shut down the
locked computer. The
the computer does not restart.
2. When the shutdown timer expires, the
3. Before the screen saver becomes active, press CTRL+ALT+DELETE, and log on normally.
NOTE
before the screen saver program starts.: If you do not use one of these methods to log on, you must restart the computer and log on